Production Scheduling & Shipping Policy
All orders are produced on a first in, first out schedule. When a large or bulk order is placed, please contact TOB for production timeframe.. Orders can be shipped via TOB's account or through the client's UPS or Fed Ex account. Large orders requiring LTL shipping can be arranged by TOB or by client. Contact TOB to schedule shipping details.
Orders ship via Fed Ex, UPS or USPS. Tracking information will be sent to the customer as the label is printed. In some cases, orders may not be complete and ready for shipment at the time the tracking label is printed. Allow 3 days for production from the time the label is printed before showing on the shippers website. Call 703 885-1483 should the tracking information not appear on the UPS or USPS site after such time.
We ship worldwide! However international orders will require additional postage. Please contact prior to placing order for exact shipping quote. Should you place an order, you will receive an online invoice for the additional amount.
To Request an expedited order, select rush production as your shipping method when checking out, and provide a valid phone number. We will follow up by phone. 703 885-1483